Return Policy

Most goods can be returned within 7 days of receipt, but please note that we cannot accept returns of instruction manuals, lamps, or special order items. Please contact us for authorization before returning any item. A copy of the original invoice must be included with all returns. Shipping charges, duties, and insurance charges are not refundable, and all returns must be shipped prepaid. Customers outside of Canada are advised to ship returns through the postal system and should be aware any incoming brokerage fees, duties, taxes etc will be deducted from the refund. 

Returns that are not a result of an error on the part of KHB Photografix are subject to a 10% restocking fee (minimum $10.00). Goods returned must be unused and complete as originally shipped. Returned goods are subject to inspection, and condition of the returned goods is at the discretion of KHB Photografix.