Close Please note: Due to a strike but the Canadian Union of Postal Workers (CUPW) which began at midnight on Friday Nov 15th Canada Post has been forced to suspend services. Unfortunately since I rely upon the global postal network for shipping I will be unable to ship orders until further notice. You are welcome to continue to shop, ask questions and even submit orders during the postal service interruption but orders cannot be shipped until service resumes. At this time negotiations continue between CUPW and Canada Post but it is not known when postal service will be restarted. If you wish place an order I will not process the order or the payment until I contact you by email for specific directions.

Please contact me if you have questions or concerns.

Thank you for your patronage and understanding.

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Return Policy

Return Policy
Check your order promptly on receipt. Any error or shortage should be reported to us within 7 days.

Most goods can be returned within 7 days of receipt, but please note that we cannot accept returns of instruction manuals, lamps, or special order items. Please contact us for authorization before returning any item. A copy of the original invoice must be included with all returns. Shipping charges, duties, and insurance charges are not refundable, and all returns must be shipped prepaid. Customers outside of Canada are advised to ship returns through the postal system and should be aware any incoming brokerage fees, duties, taxes etc will be deducted from the refund. 

Returns that are not a result of an error on the part of KHB Photografix are subject to a 10% restocking fee (minimum $10.00). Goods returned must be unused and complete as originally shipped. Returned goods are subject to inspection, and condition of the returned goods is at the discretion of KHB Photografix.